Refund Policy

Last updated: August 11, 2026

We want you to be happy with Commander. Because it is a digital product, the following terms apply to refunds.

Purchases and refunds are handled by Lemon Squeezy, our merchant of record. Their buyer terms also apply to your order.

1. Refund window

You may request a full refund within 7 days of purchase, for any reason. During the beta we'd rather fix the problem or refund you than leave you unhappy.

2. Before you request

If something isn't working, please contact us first at ongunsavas@hotmail.com — most issues (activation, installing the Remote Script, connecting your model key) are quick to fix, and we're happy to help.

3. How to request a refund

Email ongunsavas@hotmail.com with your order number (from your Lemon Squeezy receipt) and the email you used at checkout. Approved refunds are issued to your original payment method by Lemon Squeezy; the license key for that order is then deactivated.

4. Chargebacks

Please contact us before opening a payment dispute — we can almost always resolve it faster directly. Fraudulent chargebacks may result in your license being revoked.

5. Your statutory rights

Nothing in this policy limits any non-waivable consumer rights you may have under the law of your country of residence.

6. Contact

Refund questions? Email ongunsavas@hotmail.com or reach us on Instagram @i.am.savas.

See also our Terms / EULA and Privacy Policy.